Privacy Policy

RunMyShow — how we handle your information

Effective: 18 October 2026

Who we are

RunMyShow ("we", "us") is an app for bands to build setlists, run live shows and take song requests and tips from their audience. This policy explains what information we collect, how we use it and the choices you have. Questions or complaints: support@runmyshow.in.

Information we collect

  • Band members: your phone number (to sign in with a one-time code), the name you give us, your band profile (name, contact and social links, photo, UPI ID and QR code) and the setlists, songs, notes and ratings you create.
  • Audience: you do not need an account. Your browser stores a random device ID so your requests and likes can be recognised. If you send a song request or a tip, we store the song, the band, and the name and message you choose to enter.
  • Tips: payments are processed by Razorpay. We store the order and payment IDs, amount and status, and the details you enter with the tip. We never see or store your card, UPI PIN or bank details.
  • Songs you import: files and text you give the Import Songs feature are sent to Google Gemini to read the song details. We keep only the songs you approve, not the file.
  • Technical data: our servers keep logs of requests (such as time, page and device ID) to keep the service running, fix problems and prevent abuse.

YouTube API Services

RunMyShow uses YouTube API Services to search YouTube for songs, to play videos in the YouTube embedded player, and, for bands that turn on YouTube sync, to keep matching playlists on the RunMyShow YouTube channel. By using these features you also agree to the YouTube Terms of Service, and Google’s use of information is covered by the Google Privacy Policy.

We store the YouTube video ID, title and thumbnail link of songs added to setlists, and keep YouTube search results for up to 7 days so repeated searches don’t have to ask YouTube again. RunMyShow does not ask for access to your Google or YouTube account. The YouTube player may set cookies or collect data as described in the Google Privacy Policy.

How we use information

  • To sign you in and run your band’s pages, setlists and live shows.
  • To deliver audience song requests, likes and tips to the band, and show the band’s live setlist to its audience.
  • To find song details (key, BPM, lyrics, chords, YouTube video) when songs are added.
  • To support you, keep the service secure and understand how it is used in aggregate.

Who we share it with

We do not sell your information. A band’s public profile and live setlist are visible to its audience, and audience requests, names and messages are shown to the band. We use these service providers, only to run RunMyShow:

  • Twilio, to send sign-in codes by SMS.
  • Google (YouTube API Services, Gemini and Custom Search), for song search, video playback and song details.
  • Razorpay, to process tips.
  • DigitalOcean, which hosts our servers and database.

Keeping and deleting your information

We keep your information while your account is active. You can ask us to delete your account and data at any time from the Delete Account page or by writing to support@runmyshow.in; we complete deletions within 30 days. Payment records may be kept longer where the law requires it. Cached YouTube search results are removed after 7 days.

Children

RunMyShow is not directed at children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. We will change the effective date above and, for significant changes, tell band members in the app.

Privacy Policy Terms of Service